Frequently Asked Questions

I can’t find a specific item that I’m looking for. Can I put in a request?

Yes! If it’s not listed, it is most likely on one of our hundreds of mules across every realm. Name your game, we’ll take care of the rest. Use this form to submit a custom order request.

How will you deliver the items to me?

You may submit your account information and the items will be transferred within 4-8 hours on normal business hours. Or if you are purchasing a full character build, you may receive an e-mail with the account and password to the character you purchased.

Can I pay by credit or debit card?

Yes, D2Gamers uses the PayPal gateway for transactions. PayPal allows you to pay using debit and credit cards.

Is my credit/debit card information secure?

D2Gamers uses SSL Encryption to ensure all private information is secured. We continually update our software to ensure that our website remains bug free so we can continue providing the best this game has to offer to D2 fans worldwide.

What is your refund policy?

All sales are final, however in the event you feel we have made an error and are unsatisfied with your purchase, feel free to contact sales@d2gamers.com and we will happily refund or add-on bonus gifts to cover any mistake on our part.